FAQ's

1. How do I place an order on Milletbee?

To order from Milletbee, browse our selection of millet-based products, select the ones you want, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.

2. What payment methods does Milletbee accept?

Milletbee accepts various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and online bank transfers.

3. Is it safe to shop on Milletbee’s online store?

Absolutely! We use SSL technology to securely encrypt and protect your personal information. Shopping with Milletbee is both safe and secure.

4. Can I change or cancel my order after it's been placed?

Yes, changes or cancellations can be made within 24 hours of order placement. Please contact us at support@milletbee.com as soon as possible to adjust or cancel your order.

5. How can I track my order?

Once your order has shipped, we’ll send you a tracking number via email. Use this number on the courier’s website to track your order’s progress to your doorstep.

6. What is Milletbee's return policy?

We offer a 30-day return policy. Items must be in their original condition and packaging. If you need to return an item, please contact our customer service for instructions on how to proceed.

7. Does Milletbee offer international shipping?

Yes, we provide international shipping. Shipping costs and delivery times vary depending on your location. Please check our shipping policy for more details.

8. Are there any additional fees I should be aware of when ordering from Milletbee?

All applicable taxes and shipping fees are calculated at checkout. There are no hidden costs or charges when you shop at Milletbee.

9. What should I do if I receive a defective or incorrect item from Milletbee?

If you receive a defective or incorrect item, please contact our customer service team within 48 hours of receiving your order, along with a photograph of the item, and we will guide you through the return or exchange process.

10. How do I contact Milletbee’s customer support?

For any inquiries, you can reach out to us via email at support@milletbee.com or via our customer support chat on our website. We’re here to help!